Is your kennel area heated? 

  • Yes!  We want your pet to feel pampered and comfortable.  The indoor kennel area is heated and snuggly blankets are provided for those pets that need a little extra coziness.

 

What time can I drop off and/or pick up my pet?

  • To give your pet the most stress free experience, drop off and pick up is by appointment only.  Give us a call (509)770-9760 to schedule your time block window.

 

Can I pick up on Saturday and/or Sunday?

  • Our goal at Road B Kennels is to be as accommodating as possible, we pride ourselves on great customer service so pick up on Saturday and Sunday is by appointment only and must be pre-arranged.   

 

What if my dog doesn’t get along with other dogs?

  • No problem, although we do have a common play area for dogs of like sizes, if you are not comfortable with your pet joining in, they can stay separated from the group both inside and in the outdoor grass area. 

 

Can I take a tour?

  • Yes, please!  We want you to feel completely at ease leaving your pet in our care.  Tours are by appointment only, so give us a call today to schedule (509)770-9760!

 

Do you have a fence?

  • Yes.  Although all kennels (indoor and outdoor) are 6ft tall with a top, they are double secured by being enclosed in an additional 5ft fence when outside. Your pets will be comfortable and safe.

 

Can I cancel my boarding reservation?

  • Yes! We understand that plans can change.  We require you to cancel 48 hours prior to your drop off time appointment or you will be charged a cancellation fee of $40.00.   

 

What if I forget my pets food?

  • No problem, we got you.  Although keeping your pet eating their normal feed will help with combat an upset stomach, if it’s not available, we will feed a lamb & rice dry food for $5 per day!

 

Can my dogs be in the same kennel?

  • Of course!  Dogs that typically cohabitate at home generally do well in the same kennel.  We keep a close eye on kennel behavior since a new environment can be stressful to pets and will adjust accordingly.  Although it is rare, if a pet that is cohabitating the same kennel poses a threat to it’s kennel partners they will be separated into their own kennel and you will be charged the additional kennel rate.  Your pet’s safety is our top priority.

 Do you pick up and deliver pets?

  • Yes but with some restrictions. Our pet pickup and delivery service offers pricing that varies based on the distance driven and staff availability, ensuring your furry friends arrive safe and sound!  Give us a call for a quote.

How Often Are the Kennels Cleaned?

  • We take your pets health very seriously.  Kennels are cleaned and sanitized daily, at minimum, to ensure we provide a safe and health environment.

 

Do you offer Discounts?

  • Yes, we have a multi-pet discount. Typically the 2nd pet will get a 10% discount on their boarding fee.  Ask our staff about monthly specials.

 

How can I Check-Up on my dog?

  • We love putting your mind at ease when we’re caring for your pet!  You can text us for a daily report and photo (509)770-9760.

 

Do you require vaccines?

  • Yes.   Keeping your pet healthy and safe is our top priority therefore dogs and cats need to be fully vaccinated.  No pet will be accepted without proof of current vaccinations.  For Dogs DHLPP, Bordetella, Rabies.  For Cats FVRCP and Rabies. More Info on vaccines and pet related illnesses here.

What forms of payment do you accept?

  • We use Square. Square accepts Apple/Google Pay, Cash App, Visa, MasterCard, American Express, and Discover. We also accept Venmo & cash!

Where can I leave a review for Road B. Kennels?

  • You can find us on both Google and Yelp! Please leave us a review for 10% off your next boarding!